Support

Your company's Sumo admin creates your account. If you can't sign in, ask them to check that you're added to the company, or email us with your work email.

Open iPhone Settings, scroll to Sumo and turn on Camera and Microphone. Then reopen the session.

If no expert is available, Sumo says so and saves the session. Your notes and photos stay in History so an expert can pick it up later.

Sumo shows where each answer came from. If a source is wrong or out of date, tell your company's expert so they can fix it in the knowledge library, or email us.

See the privacy policy for what we collect and how to have it deleted.